Privacy Policy
UmrahCompare is a trading name of Option Select ("we", "us", "our"). This policy explains what personal information we collect when you use this website, particularly when you request Umrah package quotes, how we use it, and how it's shared with our partner Umrah agencies.
Who we are
UmrahCompare is a trading name operated by a self-employed sole trader based in the United Kingdom. UmrahCompare functions strictly as an independent comparison and referral service. We are not a travel agency, we do not hold an ATOL license, and we do not take holiday bookings or process passenger financial payments directly. You can reach our data compliance lead directly at optionselectmedia@gmail.com.
What information we collect
- Contact details you provide via our quote request form: full name, email address, phone number
- Travel preferences: departure city, travel dates, number of travellers, budget, package type, and any special requirements you tell us about
- Technical information such as browser type, device type, and pages visited, collected automatically to help us improve the site
How we use your information
- To pass your enquiry to one or more ATOL-protected UK Umrah agencies in our network, so they can contact you directly with quotes
- To respond to any direct enquiries you send us, for example via WhatsApp or email
- To understand how our website is used, so we can improve it
We do not sell your personal information to third parties for marketing purposes. We share your enquiry details only with partner agencies for the specific purpose of providing you with Umrah package quotes.
Who we share your information with
When you submit a quote request, your details are shared with one or more of our partner Umrah travel agencies so they can contact you about your enquiry. Each partner agency is responsible for how they handle your data once they receive it, in line with their own privacy policy, which we'd encourage you to ask about directly if you have questions.
We also use third-party automation and workflow tools to route enquiry details to the right partner agencies efficiently. These tools only process your data to fulfil your quote request and do not use it for their own marketing purposes.
How long we keep your information
We retain quote request details for as long as reasonably necessary to fulfil the purpose they were collected for, and in line with our legal obligations, after which they are securely deleted.
Cookies
This site may use essential cookies required for the website to function correctly. We do not currently use third-party advertising or tracking cookies beyond what's needed for basic analytics.
Your rights
Under UK data protection law, you have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at optionselectmedia@gmail.com.
Contacting us
If you have any questions about this privacy policy or how your information is handled, please contact us at optionselectmedia@gmail.com or via WhatsApp at 447378918509.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.